According to the Complaint, throughout the Class Period, Teleperformance and the Individual Defendants claimed to be providing effective content moderation services while maintaining a superior workplace environment and employee well-being practices. The Complaint alleges that these and similar representations were materially false and misleading when made and that Teleperformance had subjected its content moderation employees to extremely inappropriate – and potentially criminal – working conditions which directly contradicted Defendants' representations during the Class Period, exposing Teleperformance to a material undisclosed risk of severe reputational fallout, business disruptions, and government investigations.